Strategies Unscrupulous Timeshare Developers use to Defraud Consumers

Lessons from Hundreds of Timeshare Fraud Cases

Before I established my own law practice, I worked in a mid-sized consumer protection law firm. During that time, I saw hundreds of timeshare fraud cases. The most deceptive and predatory companies I ever encountered are timeshare companies.

What makes these companies so deceptive and predatory?

Timeshare Sales Presentation Traps

Timeshare scams typically begin with unsuspecting people being lured into “short” presentations with the promise of gifts, such as:

  • Tickets to entertainment events
  • Free stays at resorts
  • Free flights
  • Cash or gift cards

When the person is in the presentation, they are worn down for hours.

Why didn’t they just leave? Many try. Sales agents lack a sense of common decency. They pressure people into staying for hours. These are examples of real experiences of former clients:

  • Sales agent said the presentation would be half an hour, but the client was not allowed to leave for eight hours despite attempts.
  • Sales agent followed the client into the bathroom.
  • Sales agents opened lines of credit without the client’s knowledge or consent.
  • Sales agents refused to give back the client’s personal belongings unless they signed the contract.
  • Clients were shuttled to a remote sales location and not given a ride home until they signed a contract.
  • Clients who spoke only Spanish were pressured into signing a contract in English.

Deception During the Presentation

False statements and misrepresentation are the most important part of the scam. Deception is clearly illegal and is fraud. Deception in timeshare sales presentations often includes these misrepresentations:

  • The timeshare will appreciate in value.
  • You can sell the timeshare for a profit in the future.
  • You can rent the timeshare out for a profit.
  • You can sell back the timeshare to the timeshare company in the future if you are not satisfied.
  • There is a huge demand for timeshares on the secondary market (like eBay). If you don’t like the timeshare, you can easily get rid of it and recover your money.
  • The timeshare will make traveling easier, more convenient, and cheaper.
  • You can exchange your timeshare for other timeshares anywhere in the world.
  • Maintenance fees will not increase.

Contracts Signed Under Duress

I have represented lawyers, doctors, and PhDs who were tricked into signing a timeshare contract. It can happen to anyone. They were convinced that there was no risk, because they were told they could return the timeshare at any time, sell it for a profit, or just use it if they liked it. They signed the contract in reliance on the deception.

Delayed Realization of the Scam

Sometimes immediately, sometimes after a year, and sometimes after 15 years or more, consumers realize they were victimized. Some clients realized the scam on the drive home, when they started reading over the contract. Other clients who were told they would be able to sell their timeshare for a profit believed it for 15 years before trying to sell their timeshare. Often consumers realize:

  1. They cannot resell their timeshare or get any economic benefit from it. Many clients literally cannot give their timeshares away for free. At the time of this writing (12/2/21), there are 322 timeshares for sale on eBay for less than $19. Most of these timeshares have paid off “mortgages,” and some even come with incentives, like Visa gift cards, for purchasing the timeshare. Yet, they have not sold.
  2. They cannot rent out the timeshare at all, let alone rent it out for a profit.
  3. The amenities of the resort they were promised are significantly worse than advertised.
  4. Their maintenance fees go up every year.
  5. There is no way to end their timeshare contract.

Impossibility of Contract Termination

Timeshare companies don’t want to let you get out of your contract. They want you in your contract for life, so that you continue to pay the recurring maintenance fees. Clients who were not let out of their contract despite seeking hardship waivers include:

  • Clients with severe disabilities that restricted them to a full-time care facility, who could not leave home
  • Clients who were immobile and in their nineties
  • Service members called into active duty overseas who could not travel
  • Clients who died (I helped the family with the estate. The timeshare company insisted on continued payment.)
  • Clients whose spouse died and had no one to travel with
  • Clients in severe financial distress
  • Clients who owned and paid for the timeshare for 20 years without ever missing a payment

Options for Addressing Timeshare Fraud

There are usually two options for addressing a timeshare scam.

Timeshare Foreclosure (Stop Paying and Hope Nothing Bad Happens)

When stuck in a timeshare contract, some people choose to simply stop paying and hope for the best. In my experience, the potential consequences of this approach are: (1) harassment from debt collectors, (2) credit damage, (3) tax implications, and (4) being sued by the timeshare company. I have found that it is extremely rare for a timeshare company to sue an individual, but I have seen it happen. However, they do report delinquent payments to the credit bureaus in almost every case. Then, they “foreclose” on the timeshare, usually through a non-judicial foreclosure process. Sometimes, they also file a tax document with the federal government, which has the potential to create a bigger tax burden for the consumer.

Initiate a Legal Action (Arbitration or Litigation

The other option is filing a legal action against the timeshare developer to recover the money spent on the timeshare and to end the timeshare contract. This process involves:

  1. The timeshare owner hiring a lawyer
  2. The lawyer filing a lawsuit or filing a demand for arbitration
  3. The lawyer negotiating a settlement
  4. The lawyer taking the case to trial if necessary

Most of the time, these cases settle. I have obtained multiple five figure cash settlements for clients in this type of case. In every case I litigated, I successfully terminated the consumer’s contract. If you are a timeshare fraud victim, I can do the same for you.

Schedule a Free Consultation with a Timeshare Fraud Attorney

If you are a timeshare scam victim, I am confident that I can help you. I assist clients with timeshare fraud cases in the State of Washington and the State of Oregon. Contact the Law Office of Conner G. Spani for a free consultation.

Categories: Timeshare Fraud